Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
We currently offer worldwide shipping.
UAE: 1–3 business days
United Kingdom: 2–5 business days
Europe: 3–7 business days
International: 5–10 business days
Shipping times may vary depending on customs clearance and local courier services.
Once your order has been dispatched, you will receive a confirmation email containing tracking information.
We accept returns and exchanges within 7 days of delivery, provided items are unworn, unwashed, and returned with original tags attached.
Please contact hello@kalvaraequestrian.com with your order number and reason for return. Our team will guide you through the process. Alternatively you can initate the return process from after login to your account.
Approved refunds are processed within 2–3 business days after the returned item has been received and inspected.
Please refer to our Size Guide. If you need further assistance, contact our team and we will be happy to help.
Machine wash cold on a gentle cycle. Do not bleach. Hang dry and avoid high heat to maintain fabric performance and longevity.
Yes. Our collection includes both training wear and competition wear designed for comfort, performance, and style.
Email us at customerservice@kalvaraequestrian.com and we will be happy to assist you.
